Refund policy

How to return an item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase. The customer pays for the return. This does not affect your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please email info@amttraining.com to request a refund and we will assign you a tracking number.

Mail your returned item to:

c/o AMT Training
8 Devonshire Square
London
EC2M 4PL
United Kingdom

Include in your package a signed letter stating the reason for your return and the email invoice.

Return exceptions
Merchandise that has been used or altered will not be accepted for return or exchange. Laminated sheets will not be accepted.
 

Restocking fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. This does not affect your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Exchanges
We do not operate an exchange policy. In addition to the general booking terms above, the following also applies to the bookings of Live or Recorded Online Training.